Knowledge Base & Community Forums/Strava Knowledge Base/General Information

Unsupported Devices and Workarounds

Elle Anderson
posted this on May 16, 2012, 11:59 AM

This article will go over all the unsupported GPS devices that are not currently compatible directly with Strava. If there is a known workaround for getting your data on Strava, despite the device being unsupported, you'll find that info here as well. If you receive the message that your device is unsupported in error (meaning that it is a supported device) try these troubleshooting steps.

Supported Devices include all Edge and Forerunner Garmin devices, which form the "Into Sports" category of Garmins for running, cycling and multisport.

  • This group of devices will automatically interface with the Strava Uploader via the Garmin software called the Garmin Communicator Plugin. This means that when you plug in your Garmin and go to "Upload Activity" on Strava, the activities on your Garmin will be pulled into the Strava uploader in a dynamic interface to upload. This is only possible because of the Garmin software. 

Unsupported Garmin Devices:  There are other Garmin devices that Strava does not support directly with the Garmin Communicator plugin. This basically includes all other Garmin products besides the 'Into Sports' devices

  • General workaround for all unsupported Garmin devices: If the Garmin device can record GPS data into a file, that file can likely be downloaded from the device using ether Garmin Base Camp, Garmin Connect, or Garmin Training Center. These Garmin programs can export the file as a GPX or TCX file. Either one of those formats is compatible for upload to Strava. Go to "Upload Activity" on Strava, the "upload a file from your computer" to upload the exported GPX or TCX files. Or you can bulk upload single files of up to 25MB in size, or 25 individual files at a time.  Further instructions on transferring data from Garmin Connect can be found here
  • The On the Trail Garmin category is a mixture of automotive and other outdoor devices, and some are compatible with the Garmin Communicator plugin - but Strava does not support any of the "On the Trail" Garmins via the Garmin Communicator plugin. This includes the Dakota, Oregon, Colorado, Foretrex, and Zumo. While it's not specifically in our plans at this time, supporting these devices directly via the Garmin Communicator plugin is something we may consider in the future. The Current workaround is the "General Workaround" above. For the Dakota 20, see here.
  • Some devices are only capable of manual upload via USB connection, and therefore cannot be supported by Strava via the Garmin Communicator plugin. Strava also does not support direct manual upload at this time. Please follow the "General Workaround" guidelines above. Devices include the eTrex, Foretrex, and GPSMAP.

Other GPS-Enabled Devices:

  • Bryton Devices: We are not currently able to support Bryton devices directly like we do for Garmins, as Bryton does not have the equivalent to the Garmin plugin that allows for the direct uploading interface. However, the Bryton software does allow the exporting of data as a TCX file, which you can then upload to Strava manually.
  • Timex Devices: We are currently unable to accept direct uploads from Timex GPS devices due to file formatting (except we do currently support the Timex Run Trainer 2.0). For other Timex devices, you'll need to convert the native PWX file into a TCX or GPX file format. Some tools exist for this task, such as:
  • Polar Devices: Polar GPS-enabled devices have the native file format of .HRM which is not compatible with Strava. The .HRM format will need to be converted and exported as a .GPX or .TCX file for the GPS data to be compatible for uploading to Strava. There are a handful of tools available to convert these files outside of Strava. 
  • Suunto devicesIt is fairly simple to transfer data from to 1. After you sync your watch go to "My Moves" in Movescount. 2. Click on the icon showing the move in the calendar on the right so it loads that move on the left panel. 3. Click "Export Move" just above the first graph and select the "gpx" format. Save it to your desktop and then go to Strava and "Upload Activity", orange button in the upper right. HR data if available will be accepted as well. 
  • Soleus GPS: Once you have created your Strava account, you can use Soleus Sync to sync your run or ride data with

Unsupported Mobile Devices:

  • iPod Touch: Although it is possible to download the app on the iPod Touch, please note that this device doesn't have a GPS chip. The iPod Touch relies solely on Wifi networks for locating information, providing spotty to non-existent location data.  This is not a supported device and we would not recommend that you try using it with the Strava application.
  • Windows Phones: We do not have a Strava App for Windows phones, and at this time we do not have plans to head in this direction in the future. However, there are a number of options available for other GPS tracking Apps for Windows Phones, and if the data can be exported from those Apps as a GPX or TCX file, the data can be transferred to Strava. Check here for a list of available GPS Apps for Windows Phones. 
  • Blackberry Phones: Similarly, we do not have a Strava App for Blackberry phones, and at this time we do not have plans to head in this direction in the future. We've heard that GPS Logger II works well for our Blackberry users to record the GPS data, then export and import to Strava. Another great option is the Fitness Tracker created by one of our very own users. 
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